We take a great pride in exceeding our clients expectations. We strive to find a suitable tenant for your property to allow you to have peace of mind and with the minimum of fuss.

At Henley Charles, we take immense pride in surpassing our clients’ expectations. Our goal is to seamlessly match your property with a suitable tenant, offering you peace of mind and minimal hassle.

Our property management services in Birmingham fall into two main packages designed to meet your needs. If you let your property with Henley Charles, either fully managed or tenant-find, this is what you should expect:

Tenant Find Property Lettings Service

Our Tenant Find service includes:

  • All advertising in local press with photographs
  • Comprehensive mailing list circulation, including local major employers and relocation agents
  • All viewings accompanied
  • A thorough tenant referencing service
  • Preparation of Tenancy Agreement
  • Advise necessary utility companies of final meter readings and of new consumer
  • Collection of first month’s rent and security deposit
  • Preparation of a detailed video inventories on DVDs
  • Specialist referencing available, including eviction proceedings due to non-payment of rent*

Fully Managed Landlord Property Services

Our Fully Managed service includes:

  • All advertising in local press with photographs
  • Circulation on our comprehensive mailing list including local employers and relocation agents
  • All viewing accompanied
  • A thorough tenant referencing service
  • Preparation of Tenancy Agreement
  • Advise necessary utility companies of final meter readings and of new consumers
  • Collection of first month’s rent and security deposit
  • Preparation of a detailed inventory video inventories on DVD’s
  • Collection of rent monthly and transfer to a nominated account
  • Regular property inspections (initial inspection within 4-6 weeks of new tenants moving in and then every quarter thereafter)
  • Copy inspection report sent to landlord upon completion of each inspection
  • Any maintenance issues that may occur
  • Contacting tenants regarding renewal of tenancy agreement
  • Check out completed upon tenant leaving the property in line with DPS regs
  • Specialist Rent Guarantee scheme (12 months cover)*

All agents are not the same

  • Trained staff
  • High profile offices
  • National coverage
  • Email/Mail/Advertising
  • Accompanied viewings
  • Weekend viewings
  • Best marketing advice.
  • Exclusive rent guarantee insurance available.
  • Dedicated staff-marketing / maintenance & accounts.
  • Detailed video inventories on DVD’s
  • All major property portals

Landlord Fees - Our Charges (inc VAT)

50%

of 1st month’s rent

Standard Setup Fee Fully Managed

50%

of 1st month’s rent

Standard Setup Fee Rent Collection

100%

of 1st month’s rent

Standard Setup Fee Let Only

12%

of 1st month’s rent

Standard Monthly Commission Fully Managed

8%

of 1st month’s rent

Standard Monthly Commission Rent Managed