Henley Charles’ Property Management Services provides the all important connection between landlords and tenants; a crucial aspect of any successful investment. With a full range of property management services in Birmingham, our team at Henley Charles makes sure you have access to exactly what you need. We strive to always exceed your expectations with ongoing innovation, solutions, day-to-day administration and a service designed to fully support landlords.

Our property management services are tailored to individual client needs and requirements, and our Birmingham-based team pride themselves on delivering the best service to our clients and their occupants.

What Makes Our Property Management Services Special?

  • Trained staff
  • High profile offices
  • National coverage
  • Email advertising
  • Accompanied viewings
  • Weekend viewings
  • Dedicated staff for marketing, maintenance and accounts
  • Exclusive rent guarantee insurance available
  • Detailed video inventories
  • Listings on all major property portals

Assigning a Property Manager

When you initially begin working with Henley Charles, you will be assigned a dedicated property manager who will get to thoroughly know your property in order to properly take active care of your asset. Our management team is backed up by an experienced property accounting team providing reporting that is clear and accurate. We also operate a facilities management service to ensure on site standards and oversee dedicated site employees and contractors.

The Complete Package

Whether you are a landlord with one property or a landlord with a large portfolio, we will manage your rental property with the utmost professionalism and integrity. Every landlord’s needs are different. We can therefore tailor a Birmingham property management package that suits you.


  • Collection of security deposit and first month’s rent
  • Collection of rent monthly (and transferred to the nominated account)
  • Specialist Rent Guarantee Scheme (12 months cover)


  • Preparation of Tenancy Agreement
  • Copy of inspection report sent to landlord upon completion of each inspection
  • Check out completed upon tenant leaving the property in line with DPS regulations


  • All advertising in local press
  • Advertising with pictures included
  • Circulation of comprehensive mailing list (including local employers and relocation agencies)
  • Property listed on all major platforms
  • Dedicated marketing advice


  • All viewings accompanied
  • Advice necessary utility companies of final meter readings and of new customers
  • Preparation of a detailed inventory video
  • Regular property inspections
  • Contacting tenants regarding renewal of tenancy