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Henley Charles Estate Agents, headquartered in the City Centre and with branches across North Birmingham, won two customer service awards.The agency claimed gold in the West Midlands regional section of the ESTAS, and took home the bronze prize in the national awards against some extremely strong competition.
Landlord Legal Guide
Landlords could find themselves liable to fines of up to £3,000 per illegal occupier if they rent to illegal migrants without carrying out the checks.
- New checks, forming part of the Government’s “Britain first” immigration policies were introduced in Birmingham, Walsall, Sandwell, Dudley and Wolverhampton on 1 December 2014.
- This is only phase 1 and a decision on whether to extend the scheme more widely is expected after the May 2015 general election.
- These new “Right to Rent” checks require residential landlords in the pilot areas (or their agents) to conduct pre-letting checks into the immigration status of all proposed residential occupiers.
We recently sold our home through Henley Charles.Com. They were always prompt, friendly and helpful, the photographs and description of the property was very professional, the valuation was slightly more than expected but I trusted the Agents knowledge of the area. I had never sold this way before and was a little anxious to begin with, but they put me completely at ease. The process was simple. First Class!
Miss J Everton
he service was excellent from start to finish and far better than I have experienced with some of the High St Agents I have previously used and I have saved at least £2000 in fees of my sale price. This is without doubt the way forward and would have no hesitation recommending Henley Charles.Com based on the service, local knowledge and fees to anyone thinking of selling their property – First Class!”
Gin has been brilliant. He always kept me up to date. Always at the end of the phone, regardless of day or time. Having a contact like Gin makes the whole experience a lot easier.
I would just like to take this opportunity to thank all the team for their help in securing such a good price for my house! I do not think I would have achieved that with any other agent. From our first contact to my final visit to the branch to hand over the keys everyone was very helpful and professional in their attitude and I could not think of any way service could be improved.
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